"I am very pleased with the end result of our work with Mainsail Strategic Consulting. Their team armed us with a strategy and roadmap needed to move forward from with our supply chain network. I would highly recommend them to other retailers that are searching to develop logistics strategies or to improve the operational performance of their business." – COO, Fashion Retailer
OMNI-CHANNEL STRATEGY & SYSTEMS MODERNIZATION
- Developed comprehensive Omni-Channel consumer engagement strategy
- Led product selection and implementation for supporting technologies
- Implemented new Point-of-Sale, CRM, OMS, Pricing / Promotion, & Ecommerce resulting in a much improved customer experience
- Implemented new replenishment solutions to minimize out-of-stock in stores
OMNI-CHANNEL STRATEGY
- Developed a five-year omni-channel roadmap for a major retailer of specialty gifts
- Identified organizational structure, business processes and technology infrastructure required to support business growth
- Managed selection and implementation of enabling technology
- Designed a Change Management plan and communication cadence
RETAIL STRATEGY DEVELOPMENT AND SUPPORTING MERCHANDISING, ASSORTMENT AND VISUAL PLANNING SYSTEMS
- Opened 100 branded stores domestically and 14 stores internationally
- Tripled revenues within three years
- Created systems and organizations to support merchandising, assortment and visual planning processes